Returns & Exchanges

At Olympus London, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your experience is as premium as our collections, providing full refunds or exchanges on qualifying orders.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

3

Ship the Items

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing